Privacy Policy

1. Introduction

Hokm ("the App", "we", "us") is a multiplayer Persian trick-taking card game for iOS and Android. This Privacy Policy explains how we collect, use, and protect your information when you use our application.

2. Information We Collect

2.1 Account Information

• Display name and selected avatar
• Apple ID or Google account identifier (used for authentication only)
• Email address (only if shared through Apple/Google sign-in)
• Guest accounts: device identifier only, no personal information

2.2 Game Data

• Game statistics (wins, losses, scores, streaks)
• Ranked rating and tier
• Match history and replays
• Achievement progress
• XP and level

2.3 Economy Data

• Coin balance
• VIP subscription status
• Purchase history (processed by Apple App Store / Google Play — we never handle payment card data)

2.4 Social Data

• Friend lists
• Referral codes
• In-game quick chat messages (preset phrases only)
• Support request messages (200-character limit, 60-day retention after resolution)

2.5 Technical Data

• IP address (for matchmaking and fraud prevention)
• Device type and operating system
• App version
• Push notification tokens (if notifications enabled)

3. How We Use Your Information

• Provide gameplay, matchmaking, and leaderboards
• Process in-app purchases (via Apple/Google — we never see your payment details)
• Send push notifications (opt-in, can be disabled in device settings)
• Fraud prevention and game moderation
• Aggregated analytics to improve the app (no individual tracking or profiling)

4. Third-Party Services

We share data only with these service providers:

• Apple — Sign in with Apple, App Store purchase validation
• Google — Google Sign-In, Google Play purchase validation
• Expo — Push notifications, over-the-air app updates
• Cloud hosting provider — Database and server infrastructure

5. Data Retention

6. Privacy Controls

You can manage these settings within the app:

• Online status visibility (show or hide)
• Profile visibility (public, friends-only, or private)
• Game history display (show or hide)
• Friend request permissions
• Push notification preferences (via device settings)

7. Account Deletion

You can request complete account deletion by:

• Contacting support@hokm.live
• Submitting a request through in-app Contact Support

Upon deletion:

• All personal data, game history, and purchase records are permanently removed
• Friends lists and social connections are cleared
• Some anonymized, aggregated statistical data may be retained
• Deletion is processed within 30 days

8. Children's Privacy

Hokm is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us immediately at support@hokm.live.

9. Data Security

We protect your data with:

• Encrypted connections (HTTPS/WSS) for all data transmission
• Secure authentication via Apple and Google
• Server-side validation of all game actions
• Regular security reviews
• Database encryption at rest

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Object to certain data processing

To exercise any of these rights, contact us at support@hokm.live.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests:

Email: support@hokm.live